Privacy Policy

1. Introduction

Digital Balance ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website digitalbalance.hu ("Website"), including any content, functionality, and services offered on or through the Website.

Please read this privacy policy carefully to understand our policies and practices regarding your information. By accessing or using our Website, you agree to this privacy policy. If you do not agree, please do not access or use our Website.

2. Data We Collect

We collect several types of information from and about users of our Website, including:

2.1 Personal Data

Personal Data refers to information that can be used to identify you personally. We collect the following types of Personal Data:

• Contact Information: Name, email address, postal address, and phone number when you submit a contact form or subscribe to our newsletter.
• Account Information: Username and password if you create an account on our Website.
• Transaction Information: Payment details, billing address, and purchase history when you make a purchase.
• Correspondence: Information you provide when you contact us with inquiries or comments.

2.2 Usage Data

We automatically collect certain information about how you interact with our Website:

• Technical Information: IP address, browser type and version, operating system, device information, and other technology identifiers on the devices you use to access our Website.
• Browsing Information: Pages viewed, time spent on pages, click data, referral sources, and other navigation data.
• Location Data: General geographic location based on your IP address.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and to hold certain information. See our Cookie Policy section below for more details.

3. How We Use Your Data

We use the information we collect about you for various purposes, including:

3.1 Providing Our Services

• To present our Website and its contents to you
• To provide you with information, products, or services that you request from us
• To fulfill any transactions you make through our Website
• To manage your account and provide you with customer support

3.2 Communications

• To communicate with you about your account, purchases, or inquiries
• To send you our newsletter if you have subscribed
• To inform you about changes to our Website, products, or services
• To notify you about promotions, events, or special offers (if you have opted in)

3.3 Improvement and Analysis

• To analyze usage patterns and improve our Website and services
• To conduct research and analytics to improve our products and customer experience
• To develop new products, services, features, and functionality
• To monitor and analyze trends, usage, and activities in connection with our Website

3.4 Security and Legal Compliance

• To detect, prevent, and address technical issues, security incidents, or fraudulent activity
• To protect the rights, property, or safety of our company, our users, or others
• To comply with applicable laws, regulations, legal processes, or governmental requests

4. Data Sharing and Disclosure

We may share your personal information in the following situations:

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Payment processors
• Email service providers
• Analytics providers
• Customer support services
• Hosting services

These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.4 With Your Consent

We may share your information with other parties with your consent or at your direction.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

5.1 Access and Information

You have the right to request access to the personal information we hold about you and to receive information about how we process it.

5.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

5.3 Deletion

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

5.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.

5.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

5.6 Objection

You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

5.7 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

5.8 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We may need to verify your identity before responding to your request.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, and contractual requirements

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

8. Cookie Policy

8.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

8.2 Types of Cookies We Use

Our Website uses the following types of cookies:

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting and Advertising Cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites.

8.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

When you first visit our Website, we will present you with a cookie banner that allows you to accept, customize, or decline non-essential cookies.

9. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at the address below, and we will delete such information from our systems.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal information out of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:

• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe (for EEA users)
• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
• Using data processing agreements and implementing appropriate technical and organizational measures to protect your personal information

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top. We will also notify you of material changes via email or a prominent notice on our Website prior to the change becoming effective.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at:

If you have a complaint or concern about how we are processing your personal information, we hope that you will contact us in the first instance, and we will endeavor to address your concerns. However, you also have the right to lodge a complaint with your local data protection authority.